Are Ambetter individual health insurance reviews Bad?

Thinking of choosing an ambetter individual health insurance plan, but their reviews are terrible. I tried to call a few times to ask some questions about the plan id be choosing and it was a nightmare. Their first tier reps either couldn’t answer basic questions or gave completely wrong or different answers than other agents.

Does Ambetter offer comprehensive healthcare coverage?

While Ambetter's plans offer comprehensive healthcare coverage, it's important to review customer reviews to get a sense of Ambetter's quality — health plans, value, cost, and customer service — and compare Ambetter to other health insurance companies before making a final decision about signing up for an Ambetter plan.

Does Ambetter offer a rewards program?

The My Health Pays rewards program lets members earn points, which can be turned into up to $500. Ambetter is owned by Centene Corp., one of the largest health insurance companies. Ambetter began providing health coverage in 2014 and now serves more than 4 million members.